06-08-2011, 17:00
I recently moved provider. My old company have decided I have over paid by around £140 on the Electricty and underpaid by around £130 on the gas. I assumed they would sort it out and just give me what was left. Oh no! I'm getting theatening letters telling me that I owe them money and this is also while waiting for the answer on a dispute of around 30 gbh that I had not used, as they closed on an estimate. I had one letter telling me not to worry, I will not have to pay for unused gas and a new bill will follow and then another letter telling me I must pay now!!!!
I tried calling them yesterday. I put it on loud speaker and carried about my business, which included having a shower. Finally after over 17 minutes of waiting it went dead on me. I couldn't be arsed to ring again.
I tried calling them yesterday. I put it on loud speaker and carried about my business, which included having a shower. Finally after over 17 minutes of waiting it went dead on me. I couldn't be arsed to ring again.