Justcamit - Cannot connect to server

[Naughtycouple18]

Hi ladies, i bought a new laptop to use, downloaded JCI - allowed the program on norton security and tried turning all the norton security off all together, windows defender is off too. Everytime i try to log in i get this message: Server Status : Connecting to Server, wait.... Server Status : Cannot Connect to Server, it is definitely just the laptop because JCI still works fine on my desktop- i can log in using the lite version on the internet but sound does not work on there and ideally would like to use the downloadable version   any help is much appreciated, thankyou  xxxxxx