Cannot connect to just cannot server?

[Sexyladyuk]

I want to cam for the first time, everything is entered correctly but it says cannot connect to server, before I signed up with daily pay I was able to log in , I just hadn't cammed before. Please help
 It says no video, cannot connect to server.
Even though webcam is plugged in? 
Please help

Thanks xxx

[admin]

Hi, I was unable to find the account in Adultworks Finest Performers sorry.

No video may mean the webcam isnt selected as an output within JCI just. Im not sure it would be related to anything else.

When you have JCI on your scree, can you see yourself in the cam image?

Whats your AW username?

Thanks

[Sexyladyuk]

Sorry I forgot to mention my username account name 
Its: Exoticneisha
Thanks!