(12-09-2018, 03:52)UKMiss Wrote: 50% or more of my calls never get through to me. Since 2011 when i very first started it's always been the same. AW say there is no issue.
Just to give you all an update, I reported the failed calls to A/W and this was the reply; "Callers will be advised that you are not available if you do not answer your phone within 30 seconds". - This doesn't make any sense because I log into the system and sit there and wait and wait and wait and my phone doesn't even ring in the first place so that I have the option to answer the call within 30 seconds!.
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