my account has been deactivated

[JKay]

Hey, my account has been de activated for no reason please could you help me ? My account name is Amber louise

There is always a reason!
Log in to the email account that you set up your profile with, this is the only way you will get messages from AW if there is a problem.
Some email providers work on a shelf-life basis, ie they will close your email if not used, hence AW can't mail you and AW will close your profile.

The option of having three profile pictures on profile cover can be a problem if they are also used on other websites that you run so keep them unique to your AW profile. Always regularly check those pictures using a reverse image search tool like Tineye to see if anyone has copied those pictures to use on some scammer site, If AW find them before you do it will be a problem.

I have also had issues sending ID recently, if the passport is the "new" type, Biometric? there is a lot of shiny hologram stuff and using a camera can give poor images, use a decent scanner but do not do any cropping or resizing, BIG IS GOOD