aw changing my movie clips from avi to x-msvideo when uploading

[inked-princess]

im having issues with uploading movie clips.

since yesterday, when i upload an avi, its gets uploaded as an x-msvideo which is double the file size of an avi...and makes me charge double the price.

ive contacted admin on twitter and they replied 'avis are double the size, upload wmv for optimal pricing'.... huh? on the minimum pricing critera page it states, avis are .5 per mb, all other formats are .10 per mb.. so clearly the admin i spoke to doesnt know the correct prices.

is anyone elses avis being converted to x-msvideo when they upload? and can anyone shed any light on why this has been happening over the last 24hrs? and any ideas when the fault will be sorted?

thanks xx