No sound on JCI

[maturesally38k]

Hi Admin, thanks for your reply. I don't have teamviewer. I have now found an old laptop that JCI and sound is working okay, so am okay at the moment. I will try increasing the audio quality as you suggest, as I did have it on the default setting. I have a fast internet connection and use an ethernet cable to give me the best connection, so will just see how it goes. Don't have WhatsApp, really don't like all these apps, lol. Thanks again for your help.