No sound on JCI

[admin]

Hi, without the thinkpad in hand or teamviewer access that may be a hard one. For JCI though, its most likely internet or a bad mic. Using the built in one for a test then one on a webcam should let you know if its hardware. If not hardware its most likely the internet. In JCI you can increase audio quality in the audio settings, 42.4 is the best I believe but if its your internet this woud need decreased.

If you can catch us on whatsapp when you are free we can run some tests for you and if you have teamviewer on the older machine we can have a look at it if that helps also.

Thanks