13-09-2018, 14:59
(13-09-2018, 14:35)PrinnyAW Wrote: Hi Gizzi, thank you but mine are saying:
0 second call....call answered: YES...call accepted: YES...call ended by: ME
Yet I have never picked these up or spoke to these people before and of course don't get paid for them as they are 0 second
Just strange as I get approximately 2 calls a month even if I reduce price right down to the cheapest!
Oh no, that really sounds like it's a DirectChat issue. Report a couple of them (to start with, lol) via the DirectChat troubleshooting form, where it asks for the time and date and the caller's ID. AW should then pass that info on to the DirectChat Platform guys who will look into each call, AW will then get back to you.
So frustrating to see lost money.
Hope that helps.