CosmoPayment, there is no address or phone on the website

[gila]

Ive used it successfully but when i used their contact me page for help with a missing transaction I got an auto reply saying 'contact your card issuer' which i assumed I had. Transactions take a couple days to show up. Card costs $12.95 from your first received payment. The cards are not accepted by Link machines. Other than this ive had no problems, but not having clear contact info is concerning tbh

Thanks Mia,
What is a Link machine? I assumed you could use it at an ATM with say, a Halifax or Barclays or HSBC ATM?