Setting up a duo account alongside a solo one

[sarahxxx]

I can't register again with my current email address as it says there's already an account under that address, but a Help Centre article definitely says a user can have a separate duo and solo profile.

I tried setting one up under a second email address but I didn't verify it in time and it was disabled, and now I can't use that to re-register.

Can you not use the lost password request? Or there is a Verification Email: Re-send on the login page

Sarah x x x