HELP! Our profile is not working

[Hornycouplerugby]

Hi we are really worried because our profile 'Hornycouplerugby' is not working and we have not had any messages for a cpl of days. its weird because when we log into this account and try looking at other profiles it wont let us do anything like look at pics or contact via the email button or even click on any tabs, so I logged into my other profile and that works fine, but if i use our other account and search for and look at my other profile 'hornycouplerugby' it wont let me look at my pics or even contact using the email button or press any tabs either. so i really dont think anyone can contact us.

ive been looking for answers on how to sort it or whats wrong for 2 days and cant find anything.

I have tried using mobile app and that all seems to be working fine, it must just be from laptop and tablet.