Verification & camming.

[lara]

Hi everyone : )

Just wondering if anybody can advise please?.

I became verified on 7th Nov & thought I'd start camming tonight, so went to my registration details & clicked to offer webcam, pressed save but it's saying that I'm unable to offer webcam at this time as I need to verify?.

So went to verification page and it clearly states, as does my profile that I'm already verified .. what the hell's going on with A/W, has anybody else experienced a similar problem?

Thanks for any help/advise.
Lara.

[xKatieBabyx]

go to the help centre, type verification in the search box, read the info and see if anything applies. When you click close on that article a feedback box opens up and you can email them your problem x

[lara]

go to the help centre, type verification in the search box, read the info and see if anything applies. When you click close on that article a feedback box opens up and you can email them your problem x

Hi Katie,

I've just tried that & it won't allow me to send the email as it says my email comtains certain words (I take it they mean "verified/registration/Id or photo" - all of which I have to use to explain the problem!), but there's nothing relevant in the help section ... I don't get it?.

Thanks for your reply : )

[xKatieBabyx]

At the bottom right of that message should be a box to submit still. They just try to fob you off first with a list of links that may already cover your problem

[admin]

If there no button scroll all the way down the list and it should appear.


Quickest way to get profile working is to re-verify though and they will probably just ask you to do this even if you manage to email them.

Everyone will most likely need to re-verify at some point, it shows the person who was originally verified on the profile is still using it and hasnt sold the profile off.

[kinkydirtybitch]

Yes I've had this happen before. Just one of those things you just suck up & crack on with!

[lara]

Hi,

Ok, all sorted - re-verified with a follow up email, and they were quick to reply within 2hrs apologizing for any inconvenience.

Thank you all very much for your help! : )