Unable to transfer credit

[YourInnocence]

Hi, need a little help please.

I finally set up a payoneer account and so have been trying to transfer my credits over.
Looking at the 'status', some of my credits say 'Available for transfer now' or 'Available for transfer on such and such date'
Which is all good and fine.

But some of my 'Available for transfer now' credits have suddenly lost their status
So now I can't transfer them although I would have been able to 5 hours ago.
Why is this happening? please help me.

[iluvjem]

Hi, need a little help please.

I finally set up a payoneer account and so have been trying to transfer my credits over.
Looking at the 'status', some of my credits say 'Available for transfer now' or 'Available for transfer on such and such date'
Which is all good and fine.

But some of my 'Available for transfer now' credits have suddenly lost their status
So now I can't transfer them although I would have been able to 5 hours ago.
Why is this happening? please help me.

i cant answer your question sorry as Ill confess I've never paid that much attention to the credits status..

I do know however that often when you come to transfer your credit balance can sometimes appear greater than it actually it is and appear red; meaning you cant transfer. You'll notice ever transaction has a tick box option, simply start unticking until your balance shows green or the balance you want (if you wanted to leave some credits behind)

[admin]

Hi, as far as im aware these are transaction that you have already transferred.

There is 4 status:

Available now = Not requested to be transferred yet but can be at any time.
Transfer Requested on = These credits have been requested but not paid out on yet.
Available for transfer on = These can be requested for payment on the date specified.
Blank = They have been requested and paid out on.


Click here http://www.adultwork.com/CreditsTransfer...July05.asp to transfer your funds.

As you mention you have just setup your payoneer account something else doesnt seem to be right, unless you have previously used another method of payment which it would mean everything is fine.

[YourInnocence]

Hi, as far as im aware these are transaction that you have already transferred.

There is 4 status:

Available now = Not requested to be transferred yet but can be at any time.
Transfer Requested on = These credits have been requested but not paid out on yet.
Available for transfer on = These can be requested for payment on the date specified.
Blank = They have been requested and paid out on.


Click here http://www.adultwork.com/CreditsTransfer...July05.asp to transfer your funds.

As you mention you have just setup your payoneer account something else doesnt seem to be right, unless you have previously used another method of payment which it would mean everything is fine.

Thanks for the reply =]
However it was my very first time transferring funds so none of them should have been blank yet. And there was nothing in the 'transferred credits' tab either.

[admin]

If they have been earnt a while ago it may go blank too, not 100% sure on that.

From your total balance, if you go to transfer the funds do the numbers roughly match?

If you want me to check the account you can PM the details to me and I will let you know if anything if wrong with it.

Thanks

[Trinity-Belle]

Are you sure you didn't do the recalculate thingy?

If you have spent some of your credits on things like featuring or phone number display or whatever then your transferable credits will be less than the credits showing on your account. If you don't do as Jem suggests and just select the ones you want to transfer then it comes up with an error saying that you are trying to transfer more than you have available, but AW provide a facility to rectify this by clicking a button on that error page to automatically mark some of older credits as blank, up to the value of the "used" credits. Once you have done that, your "available" credits will equal your credit balance, but some of your older credits will look as though they have already been transferred. They haven't been transferred though, they have been spent on other things.

Hope this helps.