Q&A Answers

[Classy_Katy]

Below is a list of the answers Webmaster has given in response to our Q&A.

1
> Classy_Katy Question:
>
> Are they any closer to resolving the connection issues with justcamit
> and directchat?
>

AW> We are not aware of any such issues. Despite many reports of problems
with DirectChat, all attempts to investigate or prove end up with valid
reasons. We turned on a system to email hosts/clients when their called
failed, to tell them why - and people reported them as spam, so we had to
turn them off. During that time though, no errors were encountered. It
was always "client out of funds" or "phone non-contactable/switched
off/out of range" or voicemail.

AW> DirectCam we are not aware of any issues with connectivity. Read the
help files about how domestic connections are oversubscribed and offer
poor upload bandwidth despite ISP claims and quoted download speeds. Use
speedtest.net to test your connection speed to Los Angeles when
encountering problems.

I raised the issue of connectivity problems with directcam in July 2011...I find members get chucked out of group sessions or cannot come into private sessions. This is the email I received on 25 July 2011 from AW:

Hello

We are aware that at random times of day two servers involved in DirectCam
occasionally get cut off from each other. If you are in session at this
time clients may well get cut off. We are working to identify the issues
causing this but at this time are not clear on where the problem lies.

We apologise for the inconvenience this is causing you and your clients.

Regards

The AdultWork.com Team