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Uploading clips prob
#1
Hi,

trying to upload some clips a 3 min clip is taking over an hour to upload and still not uploaded......what am i doing wrong?
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#2
(31-07-2012, 22:43)Missnaughtyness Wrote: Hi,

trying to upload some clips a 3 min clip is taking over an hour to upload and still not uploaded......what am i doing wrong?

I use Chrome as my browser but can only upload via internet explorer, try that Undecided
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#3
Thanks for that, I use a mac but think I have a lag on my line Sad
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#4
I normally load my clips using the AW page and takes max 5 mins to do for 2-5 min clips
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#5
not having any joy at all think its a problem with my slow connection getting bt out on friday to have a look, tried uploading on the iphone app too no joy ;(
tried all the different ways threw the help centre no joy at all.

can't email it to them either as over 20mb booooooooooo
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#6
Hi, you can transfer via https://www.wetransfer.com/ to admin@adultworkwebcammers.co.uk and the file will be added to your profile for you.

A 3 min clip shouldnt really be over 20mb's though.

If the file is quite large and the client is trying to stream it (as oppose to downloading the clip) then they may also have trouble viewing it.

The file sizes needs to be in proportion to the duration of it.

Large streaming file sizes = less sales.

Large downloadable file sizes could = more sales though.
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#7
(01-08-2012, 17:18)Admin Wrote: Hi, you can transfer via https://www.wetransfer.com/ to admin@adultworkwebcammers.co.uk and the file will be added to your profile for you.

A 3 min clip shouldnt really be over 20mb's though.

If the file is quite large and the client is trying to stream it (as oppose to downloading the clip) then they may also have trouble viewing it.

The file sizes needs to be in proportion to the duration of it.

Large streaming file sizes = less sales.

Large downloadable file sizes could = more sales though.

Hi, thanks for that, if i send them now will there be put on today?

i havent a clue with file size........i just recorded and it compressd it down for me.
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#8
181,070,553 bytes (181.1 MB on disk) thats the info on my clip any help on how i reduce it down?
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#9
Windows movie maker can reduce it to a size that suits, or you can tell it to reduce to be played back on a computer.

180mb for 3 mins is quite alot. 20mb is still a high quality file if you can get it to that size.

For a client to download or stream a 180mb file they could probably have a nap and still be waiting Smile
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#10
(01-08-2012, 23:48)Admin Wrote: Windows movie maker can reduce it to a size that suits, or you can tell it to reduce to be played back on a computer.

180mb for 3 mins is quite alot. 20mb is still a high quality file if you can get it to that size.

For a client to download or stream a 180mb file they could probably have a nap and still be waiting Smile

Lol.....i feel like napping myself...giving me a headache, i use a mac and work with iMovie , i managed to upload one now, still a very large file, going to have to get a crash course on how to work the bloody thing.

Thanks for your help
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