Q&A session with the AW Webmaster

[Trinity-Belle]

Can we have more detailed reporting on our statements of which dates have been booked for featuring?

At the moment we get something like:

14/07/2012 14:31 Debit Featured Field Report: 14 Slot(s), Last date 14/08/2012 (Batch 23684).
14/07/2012 14:37 Debit Featured Field Report: 6 Slot(s), Last date 14/08/2012 (Batch 23685).
14/07/2012 14:37 Debit Featured Field Report: 6 Slot(s), Last date 14/08/2012 (Batch 23687).

(cut and pasted from my statement)

Which is all well and good... but which field reports and on which days?

I have a dispute at the moment and I am finding it difficult to prove which dates I have actually paid for for which reports!

I spend more than £2000 per year promoting my profile with AW and I find it very frustrating that I can't even properly see what, exactly, I have paid for... and when a dispute arises it is almost impossible for me to say anything other than "but I wrote it in my diary!"

(ps... this is not a request for help on this specific case... I will continue to pursue that through the normal channels... it is more of a comment on the lack of detailed reporting.)