Q&A session with the AW Webmaster

[admin]

Our beloved AW Webmaster has given us the opportunity to have a Q & A session with them.

Any questions non member specific you wish to put forward can be submitted below and any valid questions will be added to this post to send off to the Admin.

Dont rush in making your question, I will leave this open for a week or so before creating the final Q&A to send off.

Both Service seekers and Service providers may ask questions.



My Question:

Where does Adultwork see itself in 5 years? Any interesting developments that may be in the pipeline?

SW Member question:

Can you make a clients credit balance viewable to us while in JCI?

iluvjem Question:

Can you make it easier to view customers profiles? i.e if they are in Directcam we cant see anything. Would be good if we could just type there username in and view there profiles, feedback etc

Trinity-Belle Question:

Is there a reason why long standing providers of good repute do not get a warning before their profiles are de-activated for minor, unintentional infractions of the rules so that they can have an opportunity to put it right without losing income?

Trinity-Belle Question:

Is it possible to have TS members appear on the "Available Today" tab? At the moment it appears to filter on "female" providers only, and certainly when you click the "Click here to see more members available today" button, only female members are returned. Even if it were segregated into tabs like the "Featured" and "Local Escorts" sections, that would help. At the moment I get no extra response by using "Available Today", so I just don't bother with it.

iluvjem Question:

Why are verified members services suspended when its decided we have to reverify ourselves?

Classy_Katy Question:

Are they any closer to resolving the connection issues with justcamit and directchat?

Classy_Katy Question:

Is it possible to have a 4 minute period of chat before feedback can be left following directchat, the same as with directcam?

curlytots Question:

I've had a lot of clients say whilst in DirectCam or DirectIM that they get no warning when their credits are going to run out, and they would like this feature so they can top up before they get kicked out (I know they get notified whilst in DirectChat for example). Could this feature be a possibility?

curlytots Question:

Is there ever likely to a UK Bank Transfer option - I know it was perhaps going to introduced this summer, but it wasn't?

iluvjem Question:

Is there any plans to make content more interactive ie ratings and comments for videos, pics etc?

Classy_Katy Question:

Can permanent ban on justcamit mean permanent ban?

Classy_Katy Question:

Can we ban members from calling us on directchat?

Missnaughtyness Question:

What are the rules about no taboo chat?

christie Question:

Just how much money do you guys actually make?

Trinity-Belle Question:

Can we have more detailed reporting on our statements of which dates have been booked for featuring?

At the moment we get something like:

14/07/2012 14:31 Debit Featured Field Report: 14 Slot(s), Last date 14/08/2012 (Batch 23684).
14/07/2012 14:37 Debit Featured Field Report: 6 Slot(s), Last date 14/08/2012 (Batch 23685).
14/07/2012 14:37 Debit Featured Field Report: 6 Slot(s), Last date 14/08/2012 (Batch 23687).

(cut and pasted from my statement)

Which is all well and good... but which field reports and on which days?

Trinity-Belle Question:

I'd be really interested to know how many service provider profiles are deactivated by AW each day (or week, or month... which ever is easier to report on) and what proportion of these are automated bans / manually deactivated by AW / Deactivated by the user? From those service provider profiles deactivated by AW manually or automatically, approximately what proportion are subsequently re-instated? What are the most common reasons for de-activation of service provider profiles by AW?

Trinity-Belle Question:

How many people work on AW's user support desk?

Missnaughtyness Question:

Is it possible to have another shop on aw than just the sex shop for people to buy us gifts so we can add other things to our wishlist a bit like how amazon do it?
That way we get what we really want while staying safe with them not being able to get our address and aw still make a cut.

[iluvjem]

Can you make it easier to view customers profiles? i.e if they are in Directcam we cant see anything. Would be good if we could just type there username in and view there profiles, feedback etc

[Trinity-Belle]

Is there a reason why long standing providers of good repute do not get a warning before their profiles are de-activated for minor, unintentional infractions of the rules so that they can have an opportunity to put it right without losing income?

[Trinity-Belle]

Is it possible to have TS members appear on the "Available Today" tab? At the moment it appears to filter on "female" providers only, and certainly when you click the "Click here to see more members available today" button, only female members are returned. Even if it were segregated into tabs like the "Featured" and "Local Escorts" sections, that would help. At the moment I get no extra response by using "Available Today", so I just don't bother with it.

[iluvjem]

Why are verified members services suspended when its decided we have to reverify ourselves?

[admin]

Is there a reason why long standing providers of good repute do not get a warning before their profiles are de-activated for minor, unintentional infractions of the rules so that they can have an opportunity to put it right without losing income?

I dont think the look standing/reputable members comes into it. Auto ban works on all members. I personally think its a staffing/time issue but as we have no facts its hard to tell.

Will add it to the list in a more polite version

[admin]

Why are verified members services suspended when its decided we have to reverify ourselves?

Verified profiles can be sold on or re-used by people with other models, like we have seen recently with the Filipino models.

Re-verifying is just re-checking the member is who they say they are, it may arise if a compliant comes in for example.

This is just a personal opinion again but will submit for the correct answer.

[admin]

Good original Q's so far, will check back again in morning to add more.

[Classy_Katy]

Are they any closer to resolving the connection issues with justcamit and directchat?

Is it possible to have a 4 minute period of chat before feedback can be left following directchat, the same as with directcam?

[Trinity-Belle]

Is there a reason why long standing providers of good repute do not get a warning before their profiles are de-activated for minor, unintentional infractions of the rules so that they can have an opportunity to put it right without losing income?

I dont think the look standing/reputable members comes into it. Auto ban works on all members. I personally think its a staffing/time issue but as we have no facts its hard to tell.

Will add it to the list in a more polite version

Haha - I thought my original format was polite! lol

Why are verified members services suspended when its decided we have to reverify ourselves?

Verified profiles can be sold on or re-used by people with other models, like we have seen recently with the Filipino models.

Re-verifying is just re-checking the member is who they say they are, it may arise if a compliant comes in for example.

This is just a personal opinion again but will submit for the correct answer.

I don't think any of us are questioning the reason why girls are asked to re-verify - it is a perfectly reasonable thing to ask for. What Jem is questioning is why they have to shut a girls profile down without notice while she re-verifies? Why can't they just ask?

The point we are both making is that they are treating us like children, as if a polite request from them might be ignored. It would be easy enough for them to send a mail saying "please fix such-and-such" or "please re-verify" and then put a timer on the account to shut it down a week later if the requested action has not been taken... it could even be done automatically.

When they close our accounts, we lose money... sometimes hundreds of pounds.