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ESP / International Payment Failed - Please Help
#1
Hi Admin,

Usually I get cheques but ironically to save myself time and hassle I switched to ESP and it didn't go through!

I don't understand as double checked with my bank, Halifax, and they confirmed the details I was given are correct...

In the email from AW they said that my BIC code wasn't right, and that it needed a branch code after it or something?

Like I say, spoke to Halifax 3 times and they told me all the info I was given was correct Sad

AW said my credits will be returned to my account, does that mean in full or with the admin fee? Will I have to pay the admin fee twice now? Sad

Please help.
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#2
Hi, admin fee is paid only once. You can send your BIC code to my PM box and I can check it for you. Most likely Halifax have it incorrect as they will most likely never deal with the BIC/IBANS on a day to day basis.
UK Office landline number is 02080508019 12midday - 2pm Monday - Friday

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#3
Thanks Admin, have PMed you...
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