the importance of a clients feedback?

[MrSmith767]

I feel that it is good to be able to leave positive feedback in certain cases.

Last year I was taken dangerously ill at work on a day when I had arranged to see a lady. I phoned her to apologise then left positive feedback when I recovered as she was so understanding when I cancelled. I have seen her since and explained that I was gravely ill which she accepted.

She deserved positive feedback.

She might have deserved positive feedback, but isn't that an abuse of the system? After all you are only supposed to be able to leave positive or negative feedback if the meeting has actually happened. And that meeting didn't happen.

Glad to hear you got over the illness though.