the importance of a clients feedback?

[Johnhomes65]

I feel that it is good to be able to leave positive feedback in certain cases.

Last year I was taken dangerously ill at work on a day when I had arranged to see a lady. I phoned her to apologise then left positive feedback when I recovered as she was so understanding when I cancelled. I have seen her since and explained that I was gravely ill which she accepted.

She deserved positive feedback.