the importance of a clients feedback?

[A Bloke]

I am still much of the Old school way of doing business

I advertise with a telephone number, people call me, make a booking and turn up. I have no idea who they are, where they come from or if they are good or bad clients.

Sarah

I put on another thread the problems that I had with leaving feedback, on the whole I just used to look for someone like Sarah who advertised with a phone number and arranged a booking that way. If I wanted to see her again then I would ask during the first meeting what days and times she was usually free.

When ringing for a second booking I would mention that we had met before, it seemed to work for me.