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Thanks admin. Another board user tried to use live help earlier today and was asked for information that made it sound very suspicious. Usernames I understand but she was also asked for her password. It's my understanding that this should never happen no matter the site?
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Hi, usually two random characters only never the full password. Only AW livehelp and Actfair Livehelp will ask for these.
UK Office landline number is 02080508019 12midday - 2pm Monday - Friday
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"Hi, usually two random characters only never the full password. Only AW livehelp and Actfair Livehelp will ask for these."
Can I just ask for clarification of the wording for such an important matter.
Am I right to say 'usually' could be helpfully changed to 'only' (and delete original 'only') and 'these' refers to two random characters.
Not trying to be picky; I just thought it helpful.
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Hi I registered my profile recently and I have a British passport but my nationality is coming up Albanian can some please help me change it x
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Posts: 6,956
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Mood:
Hi, try livehelp or submit ticket via help centre.
Thanks
UK Office landline number is 02080508019 12midday - 2pm Monday - Friday
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Posts: 91
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Mood:
I used the live help chat a few weeks ago and the guy managed to go into my profile and sort something out for me then and there, very helpful.
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