Nasty, Fake Feedback

[Nova70]

I got this today  because I cancelled a booking that I didn't agree to.

" xxx xxxxxxxx (5) 31/03/2016 22:16 Feedback Only Seeking Services
Beware, this woman has very bad hygiene, I had to ask her to leave and then she became very nasty. Stay well clear.

Response: I never even met this man! He booked without asking me. I bathe twice a day."

I am angry that this cannot be removed,  and tarnishes me unfairly. I bathe before every meet I have,  and I'm glad that I didn't meet this bloke! 

For what it's worth I think you handled the situation very well, you gave a calm clear response stating the facts, these people want to engage you in a slanging match which may end up making you look as bad as them, if he contacts you again don't respond just forward the emails to AW.