Unable to access account / can't log in

[gliamantixxx]

Hi,

We have a couples account on AW for over a week now, our nickname is Gliamantixxx.

We was going to log in today and it is saying 'no member found'. We've checked our emails and there is no correspondence to why this may have happened. We are afraid we've been hacked. We have tried to reset our password in case this was the reason and it is saying that our email address is not linked to our account either. 

We have been enjoying doing a number of shows this week and want to get our account back up and running as soon as possible. 

Thanks, 

Gliamanti xxx

[gliamantixxx]

Hi,

We have a couples account on AW for over a week now, our nickname is Gliamantixxx.

We was going to log in today and it is saying 'no member found'. We've checked our emails and there is no correspondence to why this may have happened. We are afraid we've been hacked. We have tried to reset our password in case this was the reason and it is saying that our email address is not linked to our account either. 

We have been enjoying doing a number of shows this week and want to get our account back up and running as soon as possible. 

Thanks, 

Gliamanti xxx

All sorted now thanks Adultwork for a swift reply, it was a problem with our email address.

Gliamanti xxx