miss_naughty I had exactly the same thing happen to me recently for the exact same reason, i.e., previously unblemished rating and this guy decided to leave several neg feedbacks (because I wouldn’t meet him - he was one of those that would not take no for an answer, even though I dealt with him very politely) – anyway after he left the feedback he then conveniently left the site!
I wrote TWICE to AW explaining the situation, I even was able to include documentary evidence i.e., extracts from his chat logs (where he admitted he was aware that I don’t escort etc.. but I was never afforded the courtesy of a reply (which I was surprised at as normally they are quite good at responding, even in a “sorry we can’t do that” type of way). In fact just before I seen your post on here I was also thinking of sending them another email (though I don’t to bug them!!) and in view of the first 2 being ignored I think on the other hand perhaps I shouldn’t but on the other hand why should this guy away with it (& it wasn’t the same person as yours) -- However the only reason I feel so strongly about it is:
The negative feedback (blot on my previously unblemished landscape is TOTALLY unjustified, if it was justified I’d take it on the chin) but I know the reasons behind it (i.e., spite because I would not meet him). The system should not be open to guy’s like this abusing it, ie., leaving negative feedback purely out of spite and then leaving the site soon after (leaving behind their indelible mark & no doubt starting again with a new profile. The guy that did it to me only had 7 feedbacks & one of them was neg. It all so easy for them to delete their (usually sparse!) profile & start another one after doing their dastardly deed!).
I explained the situation to AW but they have not only ignored my emails but also have left his feedback there! Where is the justification in that? IMO there is a serious flaw with the site in that way. Yes when I sent the email via their Help page/form system, when I went to send it – it flashed up in Red something like that that question was already answered (in their system), so perhaps its flagged up to them that it has been answered and they don’t bother looking at my email. I really don’t know. Actually I’ve just remembered I did get an automated ‘no reply’ style email, I’ve dug it out, here it is:
“Hello
Please review the following Help Centre Article entitled 'I am not happy
with feedback another member has left me'.
http://www.adultwork.com/LKBA.asp?A=159
(Please ensure pop-ups are enabled for AdultWork.com before clicking on
the above link.)
If the above article(s) do not answer your query, please let us know via
the Help Centre. When responding, please clarify the exact nature of your
problem including entire error messages if you are seeing any. This will
help us to assist you in a timely manner.
Regards
The AdultWork.com Team”
Mmmm that doesn’t make sense as that’s EXACTLY what I DID in the first place i.e, read that article BEFORE sending them an email! It then invites me to contact them saying “if the above article does not answer your query. Please let us know via the Help Centre” --- when, as I said, that’s exactly what I did in the first place!! Starts to get very confusing, going round in circles somewhat. Anyway maybe I will give it another shot (its just I’m conscious of the whole process becoming a head*uck!).
It is annoying tho I’m not one of those people that is always bothering/emailing them about every little tittle tattle, I also make them a regular weekly amount! So it’s a pretty poor way to treat their regulars! Or maybe they just need to review their response method as its basically sent out an automated message inviting me to do something I’ve already done!
Head*uck coming on……. DOH!!
I wrote TWICE to AW explaining the situation, I even was able to include documentary evidence i.e., extracts from his chat logs (where he admitted he was aware that I don’t escort etc.. but I was never afforded the courtesy of a reply (which I was surprised at as normally they are quite good at responding, even in a “sorry we can’t do that” type of way). In fact just before I seen your post on here I was also thinking of sending them another email (though I don’t to bug them!!) and in view of the first 2 being ignored I think on the other hand perhaps I shouldn’t but on the other hand why should this guy away with it (& it wasn’t the same person as yours) -- However the only reason I feel so strongly about it is:
The negative feedback (blot on my previously unblemished landscape is TOTALLY unjustified, if it was justified I’d take it on the chin) but I know the reasons behind it (i.e., spite because I would not meet him). The system should not be open to guy’s like this abusing it, ie., leaving negative feedback purely out of spite and then leaving the site soon after (leaving behind their indelible mark & no doubt starting again with a new profile. The guy that did it to me only had 7 feedbacks & one of them was neg. It all so easy for them to delete their (usually sparse!) profile & start another one after doing their dastardly deed!).
I explained the situation to AW but they have not only ignored my emails but also have left his feedback there! Where is the justification in that? IMO there is a serious flaw with the site in that way. Yes when I sent the email via their Help page/form system, when I went to send it – it flashed up in Red something like that that question was already answered (in their system), so perhaps its flagged up to them that it has been answered and they don’t bother looking at my email. I really don’t know. Actually I’ve just remembered I did get an automated ‘no reply’ style email, I’ve dug it out, here it is:
“Hello
Please review the following Help Centre Article entitled 'I am not happy
with feedback another member has left me'.
http://www.adultwork.com/LKBA.asp?A=159
(Please ensure pop-ups are enabled for AdultWork.com before clicking on
the above link.)
If the above article(s) do not answer your query, please let us know via
the Help Centre. When responding, please clarify the exact nature of your
problem including entire error messages if you are seeing any. This will
help us to assist you in a timely manner.
Regards
The AdultWork.com Team”
Mmmm that doesn’t make sense as that’s EXACTLY what I DID in the first place i.e, read that article BEFORE sending them an email! It then invites me to contact them saying “if the above article does not answer your query. Please let us know via the Help Centre” --- when, as I said, that’s exactly what I did in the first place!! Starts to get very confusing, going round in circles somewhat. Anyway maybe I will give it another shot (its just I’m conscious of the whole process becoming a head*uck!).
It is annoying tho I’m not one of those people that is always bothering/emailing them about every little tittle tattle, I also make them a regular weekly amount! So it’s a pretty poor way to treat their regulars! Or maybe they just need to review their response method as its basically sent out an automated message inviting me to do something I’ve already done!
Head*uck coming on……. DOH!!
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