ID VERIFICATION.....WE ARE PUZZLED

[Krystlek]

P.S

weve had our profile for nearly two years

I had this problem too a little while back. I was pulling my hair out wondering what I was doing wrong.

Like you guys, I'd had my profile for a couple of years also. Everytime I submitted my documents, despite them being crystal clear, they kept getting rejected.

Anyway, long story short... you need to have photos on your actual profile showing both of your faces clearly so they can compare the documents to make sure you are in fact the same people on your profile.

The reason behind it is that some verified members have been selling verified accounts on the black market which has caused all manner of problems.

I hope I've explained that clearly enough and that it helps you both x