29-05-2015, 08:03
Hi I have had my verified profile removed twice now for apparently having photos that don't belong to me. This is not true and I have given you my passport, ID and proof of address too. I get verified have it up for three weeks or so, I build up my feedbacks and credits then suddenly its taken down for no reason. This is my lively hood and I book hotels make bookings with my regular clients then suddenly my profile is gone. It costs me allot of money and its not fair because I have done everything you have asked of me. You then send me an email saying to click the link and provide another ID number, I do this and upload everything as it says. if i supplied a passport pic previously I only need step two... The ID on a piece of paper. I do all this and hear nothing back??? I can't log into my account and don't know whats happening. I don't know if local girls are hacking my account or people being nasty but this keeps happening. WHY? Its costing me allot of money and very upsetting! I also build up good feedback and have allot of credits then suddenly its gone. Can you put my profile back up asap as this is really bad for my business. Please can you tell me why this keeps happening? There is never anyone to call or email properly about this. Your a huge company so why is my account having so many problems? Thanks Char