24-05-2020, 22:28
Videos have not been working for a while.
Had the same problem 3-4 times in the last week (with movie clip purchases, not rentals).
Pay for the movie, it won't play. Sometimes just a "loading, please wait" message; sometimes nothing; sometimes "network connection error" or something like that.
Managed to get refunds for the spent credits, but it's infuriating and necessitates some form filling in, and back and forth with AW customer service. I know movies used to work in AW, the last time I made a purchase, probably 2 or 3 months ago, they all played fine.
FWIW I have tried every browser I can find, Chrome, Firefox, Opera, all up to date, javascript turned on, cannot fathom what is going on.
Had the same problem 3-4 times in the last week (with movie clip purchases, not rentals).
Pay for the movie, it won't play. Sometimes just a "loading, please wait" message; sometimes nothing; sometimes "network connection error" or something like that.
Managed to get refunds for the spent credits, but it's infuriating and necessitates some form filling in, and back and forth with AW customer service. I know movies used to work in AW, the last time I made a purchase, probably 2 or 3 months ago, they all played fine.
FWIW I have tried every browser I can find, Chrome, Firefox, Opera, all up to date, javascript turned on, cannot fathom what is going on.
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