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Urgent need advise!
So I dropped my external hard drive and now it wont work or read data, data which includes all my pics, vids, promo vids, audio recordings I have done over the last 10 years. I am not sure if I can somehow recover the files but my question is since all my media is uploaded to AW is there some way that I can download them on to my laptop? Do you think that AW will allow me to do this if I explain the situation? Afterall they are my files. Huh

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Hi, I believe this one would be a query for the help centre or, livehelp I dont think will be able to help.

You may also try swapping the harddrive into a new shell, very cheap online, amazon etc, couple of pounds. Just incase its external damage and not internal damage.
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