directcam Does not support ipad or android

[Britishmilfjo]

Hi all , I'm having issues with direct cam yesterday and today, things are normally ok , my direct cam isn't supporting ipad and android and I don't know why ? ive check available bandwidth as it says and I have 1000's available , I'm on virgins top internet package, I'm only showing as supporting iPhone and desktop and because of this its so quiet for me, ive tried resetting my modem , even put my cam settings to the smallest and fps on minimum but still no change , I'm so frustrated , anyone know what to do ? thank you