Account Suspension

[AlexandraRosexx]

Hello,

One of the profiles on my group has been suspended due to age verification. I had previously uploaded ID and a verification photo but the verification photo was declined so now I have this problem.

Before it got suspended I had taken the photo down to change it but never got the chance to upload another so obviously now when I try and upload the ID and verification photo to get the profile back up, via the link in the email it is being declined as to be able to accept a verification photo they need a profile photo.

How do I solve this as I can't upload a profile photo without being able to access the account.. The said account also has money on it which the girl has earned and I am unable to access that either.

I have tried using the contact form twice but I have not received an acknowledgement email or a reply.

If someone could help I would appreciate it a lot.

Thanks
xx