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Are there any news about those of us who haven't received a confirmation or payment?
To quote Julia earlier, sorry for being annoying but panicking a little here.
I know you have to be super busy, but just knowing my payment info has been received and I'll get payments soon would be a big relief.
Thank you!
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• zuri
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13-04-2018, 18:41
(This post was last modified: 13-04-2018, 18:43 by fawzia.)
So much for it probably arriving before the weekend and us knowing whether or not it would shortly.
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An update would be really useful,
since it is + 2 more days since the payment request was sent, it could be a different amount sent today, for example,
just for the information, to know what to expect and when .
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Has anyone heard from the admin or been paid in the last two days?
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Nope, I sent them whatsapp messages on Wednesday and Thursday and not only have they not been replied to but whatsapp shows that they haven't even been opened. I sent my payment details on the 10th, the day they were requested, and not only did I never get a confirmation email but the next day I sent an email asking about it which was also never replied to. They said 2 days ago on here that we would probably be receiving payments before the weekend and that they'd know shortly----and then they disappeared and now it's the weekend. If I were you guys I would write liz@streamate.com and tell her about the fact that we have no way to contact our studio and that they aren't giving us any updates at all. She told me yesterday that she would ask them to contact us, but that was officially over 24 hours ago and still nothing.
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They emailed me yesterday... I don't think this is a case of them ignoring us, I just think they're swamped and probably have a backlog of 1000s of emails & messages to sort through. They have to change payment details for 1000s of models, send payments to 1000s of models, and answer 1000s of messages so naturally it's gonna take a while before everyone gets responded to and gets all their details sorted out.
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They should be updating us along the way. Since this email was sent out on the 11th:
"Hi all, as FCP/Payoneer is gone for now, we have switched to paying members
directly via their bank (no $40 wire transfer fee either).
If you entered your payee details yesterday you'll most likely be getting
your first pay sent today, most have already been sent.
It shouldnt take us long to re-enter all the new payee info into the system
but please remember that on SM (Streamate) alone we have thousands and
thousands of members. Apart from IM (Internet Modeling) we are the largest
studio on SM so you can imagine the work load involved in a quick change
over."
And since this was posted in this thread on the 11th:
"Hi, quick update, US payments being sent directly from us to the member now. Working on the other countries now."
Since "most" of the US girls were sent money 3 days ago, can any of them speak up here?
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I also think it's odd that DP said on the 11th that they were sending out everyone's payments when Liz told me on the 12th that the studio was still sorting their stuff out with SM so that SM could pay them so that they could then pay us.
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I got an email yesterday with a link to update my payout info...It was a little different than the previous one I was sent on the 11th...the one I got yesterday had a minimum payout of $50 and to pick a day of the week I would receive it.....I don't feel like they're purposely ignoring us..I imagine that they have a lot of work in front of them due to this, but it would be nice to have a status update here and there until everything is sorted out. As for the models that may have received their payments, it could just be a case of them just not notifying us and going on about their life..
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Liz said we should be paid this next week(I'm assuming she means this next week since today is Saturday) which makes me feel a lot better. Perhaps once the Mercury Retrograde ends which is Monday.....
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• zuri