justcamit mac and mobile

[hhh-aka-missy]

I was told by a guy that he is unable to view me on his phone. I have tried to look into it and as a complete techno phobe I don't understand how to make the alterations I need.
AW says to support phone I need 600 Kbps extra and i have to look at "connection Optimiser Report" when I log in !!! I can't find the bleeping thing to look at it !!!
Can anyone help me please?
Or is there another way to stream?
Thanks in advance guys