SS_Reactivate account without password.

[red_squirrel]

I deactivated my account a few weeks ago but want to reactivate, however I can't remember the password that I used, is there a way I can retieve the account?  When I try via the suggested method it asks for the password first letter and final letter which I have to leave blank, when I try to submit the form it says it will not submit. I've been trying for the last few days and beginning to suspect I'll need to set up a new account, is this my only option. 
Thanks.