08-03-2016, 20:33
Hi, just to note, at no point does it say this sorry "Our current balance which is available for transfer now is 138.68", the AW account balance is 138.68 only, it doesnt say its available for transfer but it doesnt mention individual credits that are available.
If you have either bought credits or received a voucher it can put the numbers off, as these would show on the AW balance but not be available for transfer. Also, on the transfer page is there a red line saying about negative balance? I dont think so but it may be the issue (if showing).
In either case, AW help desk will have the exact answer. If you dont get help needed from there I can look at the account for you.
If you have either bought credits or received a voucher it can put the numbers off, as these would show on the AW balance but not be available for transfer. Also, on the transfer page is there a red line saying about negative balance? I dont think so but it may be the issue (if showing).
In either case, AW help desk will have the exact answer. If you dont get help needed from there I can look at the account for you.
UK Office landline number is 02080508019 12midday - 2pm Monday - Friday
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