06-02-2015, 00:04
Just checked your profile and it says you are verified but the box for webcam is not ticked. Think you just need to tick that and you are back in business. I had the same thing a couple of years back as country-gal, they emailed me asking me to verify, when I emailed them back saying I already was I got the same message about it being a glitch and they reset my profile as being verified, I didn't have to send any docs.