JustCam

[DevilClaire]

Hi, connection between you and the JCI server has been cut, either on your side or their side.

On your side you can minimize connection drops by moving closer to the internet box or using an ethernet cable between your computer and the internet box.

Other things that can cause your connection to drop is other people using the internet, especially if they are downloading or watching videos online eg youtube.

Hi, Admin

I have been restarting JCI every few hours and it seem to of helped. My Internet is Talk-Talk Fibre and i use a ethernet cable on a computer. I am looking into moving my wifi box tho so it is a shorter cable.

There is someone on the Internet sometimes but never has been a problem before now.

Thank you for your reply and help

Claire x