27-11-2014, 21:48
(27-11-2014, 21:42)xKatieBabyx Wrote: They sometimes take a while over verification if there's something they're unsure of. Email them again through the help centre and let them know you've sent your verification picture and details and could they please get back to you.
Thanks, It was deleted on monday afternoon and I contacted help, then was told to send the new ID pic to the webmaster email, then got an email back saying give them 48 hours to check the document.
So 48 hours later I did email the help centre notifying them of the pending verification since it wasnt sorted, I havent heard back after submitting this request.
I also resent the verification pic to the webmaster address and didnt get anything back from that either.
Id be happy to wait if i knew anything was happening but it feels like its being ignored and i may loose hundreds!
I thought id try and post here rather than doing it a 3rd time