05-12-2012, 11:46
Ok, so on the transfer request form, it is saying:
The following problem(s) were detected:
Performing this transfer would result in you having a negative balance. This is because you have spent some, or all, of the credits you have earned.
I have not spent a penny out of my earnings at all, it did this last month, and took £45 from me, now it is saying that my credits are the right amount, but my actual balance is £35 Negative.
it has this:
Click here to correct the above negative balance problem. We will look through your earned credits and mark each transaction, (to the value of 34.86), as non-transferable so as to prevent them from being included on transfer requests. Alternatively, un-tick some transactions until the amount to transfer is less than your current balance. If this doesn't make sense, please review the Help Desk.
I have never spent a penny of my credits occured, and last time i i clicked the "click here" button, it took £45 from me for nothing!.
can someone help please
The following problem(s) were detected:
Performing this transfer would result in you having a negative balance. This is because you have spent some, or all, of the credits you have earned.
I have not spent a penny out of my earnings at all, it did this last month, and took £45 from me, now it is saying that my credits are the right amount, but my actual balance is £35 Negative.
it has this:
Click here to correct the above negative balance problem. We will look through your earned credits and mark each transaction, (to the value of 34.86), as non-transferable so as to prevent them from being included on transfer requests. Alternatively, un-tick some transactions until the amount to transfer is less than your current balance. If this doesn't make sense, please review the Help Desk.
I have never spent a penny of my credits occured, and last time i i clicked the "click here" button, it took £45 from me for nothing!.
can someone help please
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