Help please, AW closed profile and not been paid

[Lusinsa]

Hello

I am having some issues and not getting feed back directly from AW.

First of all i requested the money for my private gallery views to be paid which has not happened. This profile and account has been removed and i have no idea as to why.

I opened a new account and again requested my priavte gallery views money but now they are saying i can't as i have spent money from this account when i have not at all.

Can anyone please help? i emailed AW but they have not responded.