15-12-2023, 14:19
(14-12-2023, 19:27)admin Wrote: Hi, date may of passed now but near 100% chance they wont be arriving, they wouldnt take the trip without knowing 100% someone will be on the other side basically.
If they got banned, search again for the same criteria in the same area, sometimes they are allowed to create a new profile.
Or they may of left the industry.
Other things like their email address going inactive for any reason also auto deactivates the account.
Thanks so much, turns out her account had temporarily been disabled and she had to sort it but we didn't meet. I think I can take from this that unless a provider confirms the booking on AW that I'm safe to act as if it isn't happening.
Have a great Christmas and thanks for the insight.