29-09-2018, 05:53
Thankyou for explaining, I'm not sure why this wasn't explained properly in the email I received rather than saying it's nothing to do with us and that the helpline is offline etc. I appreciate you are busy but as this has never happened to me since being on AW since 2008 so naturally I am going to be confused and concerned. It still makes no sense TBH, if I've made the money and it's available then AW should make it available, appreciate that's not your issue though.
Thankyou x
Thankyou x