Just Cam keeps disconnecting when in Private!

[nightape]

It would appear that David at Istreaming doesn't give a flying fuck that it is affecting us badly.  Perhaps We should remind him that 5% of our earnings is paid to him.  I emailed him yesterday after a wasted day of constant disconnecting.  Below is a copy of my email to him and his rather snotty reply :
Hallo,
 >
 >  the justcamit software keeps disconnecting.  My internet connection
 > is not dropping, only the justcamit connection.  Today has been
 > particularly bad, with me constantly trying to reconnect.  Here are
 > some of the messages I have been getting :
 >
 > Server Status : Error - Connection Timed Out
 >
 > Server Status : Lost Connection With The Server
 >
 > Server Status : Connecting To Server, Please Wait...              I
 > wait and nothing happens.
 >
 > My customers are getting cut off or cannot connect to me.  They are
 > getting the timed out error.
 >
 > What is the problem?
 >
 > It is not my internet connection and I have no viruses.
 >
 > Regards
 
 Hello,
 There is little I can do about connection issues. You will need to wait
 for it to clear up.
 While I would love to have 100% connection ability for everyone, in the
 real world of networking this is not possible. Various problems along
 the route can come up and since these are routers outside our network
 there is nothing we can do from here.
 --
 Thanks,
 David Matthews
 iStreaming Networks