02-03-2013, 20:12
I left 3 mobile last year...I'd ordered a better phone though on the basis that I would have an improved signal but realising that I really needed to be sure I had a better signal and not just at home through their booster thingy, I decided to change my personal phone number to Vodaphone as my work phone worked well with them. Well that was fun...I had to explain in detail why I wanted to leave and in the end get annoyed with them and just state I wanted to leave, then when I returned the new phone and the booster they tried to say they hadn't got them. I had the post office receipt, and it took weeks to sort but they accepted in the end that they did get them back.