No Reply.

[spklors]

I think that if the girl has read several messages, then she should at least have replied to one.... even if it is just to say "Sorry, can't make that".

Does she deserve negative feedback for it?

I sent first e-mail on wednesday for a friday booking, second was sent on thursday, then another on friday morning, then asking why no answer on the sunday.

So as you suggested that if I still wanted to see her i should send her a booking form, for which I did for the monday afternoon and gave a phone number, it was not till I left a negative response on feedack that she replied, saying that she had seen my e-mails.

I think Trinity said she 'should' have replied. I would agree, she should have replied. The question is whether it is wasting your time to not reply.

If she had accepted you booking and cancelled an hour beforehand, then fair enough, negative feedback. If she had replied and told you she would arrange something with you the following week and didn't, then fair enough, negative feedback.

If a customer of mine sends me an enquiry and for whatever reason I don't respond within what they consider to be a reasonable time frame they take their business elsewhere.

If you rang a restaurant to book a table and they didn't answer you would book somewhere else wouldn't you? You wouldn't ring them for four nights on the trot, then march down there and ask them way they chose not to answer the phone and then camp outside with a sign warning other customers that they don't answer the phone would you?

By the way, if the answer to the last question was yes, then I give up.

I would suggest that if you emailed her on Wednesday, Thursday, Friday and then on Sunday asking why she hadn't replied to the first three she would begin to be glad (rightly or wrongly - I don't know you) that she hadn't answered the first one.

In answer to you previous post where you said...

"So I should not say anything wrong about the fact she is very selective whom she responds too"

I think it is entirely her business if she wants to be selective in her responses. I see that as her prerogative; annoying maybe, wasting your time not so much, deserving of negative feedback not really.

Thanks for the reply.

I agree that she can be selective in her responses, just as I have the same right to respond in a way that is my perogative.

I had used the system she requested, and was polite each time, all it required was a simple no and I would have accepted that.

The fact she didnt bother replying proved to me despite making a booking request, that she was hardly considering her potential customers.