27-11-2014, 19:02
(This post was last modified: 27-11-2014, 19:04 by iuk23littlegirlm.)
Hey guys
So ive been on AW for 2 weeks, and its been great.
However I have had my account deleted a few days ago for not providing a verification picture.
However the issue is, i did provide a pic! but i accidentally used my nickname rather than my user ID and it was rejected, the emails telling me this were spam filtered so i didnt see until i checked why i had been deleted...
I had my age verified via mobile so i assumed it didnt really matter that i was verified as 'real'
However I have now contacted AW, got a generic reply to send my correct verification pic to their webmaster and to wait, however ive received nothing back after doing this, its been 4 days and i resubmitted after 48 hours as instructed and still got nothing!
Im really worried as I know im real, i was verified in every way and assumed my verification pic i took was ok until it was too late! ive lost hundreds of pounds i earned in 2 weeks and didnt transfer out so Im really frustrated and worried ive lost everything i earned due to a spam filter and the slow/non existent AW support!
Thank you for any help with this im a bit lost.
So ive been on AW for 2 weeks, and its been great.
However I have had my account deleted a few days ago for not providing a verification picture.
However the issue is, i did provide a pic! but i accidentally used my nickname rather than my user ID and it was rejected, the emails telling me this were spam filtered so i didnt see until i checked why i had been deleted...
I had my age verified via mobile so i assumed it didnt really matter that i was verified as 'real'
However I have now contacted AW, got a generic reply to send my correct verification pic to their webmaster and to wait, however ive received nothing back after doing this, its been 4 days and i resubmitted after 48 hours as instructed and still got nothing!
Im really worried as I know im real, i was verified in every way and assumed my verification pic i took was ok until it was too late! ive lost hundreds of pounds i earned in 2 weeks and didnt transfer out so Im really frustrated and worried ive lost everything i earned due to a spam filter and the slow/non existent AW support!
Thank you for any help with this im a bit lost.