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+--- Thread: Lost sound in C2C (/showthread.php?tid=12475)
RE: Lost sound in C2C - Buxomkelly - 28-07-2021
I ve got the same problem and sent email to AW
That’s what they answered:
We are aware of an audio issue with our Directcam service and have passed this information on to our Technical Team and will revert in due course.
Please note: We will attempt to resolve any issue and get back to you as soon as possible but it may take up to a few days, or more in certain circumstances, to receive a follow up reply.
Assuring you of our best attention at all times.
But it doesn’t work
RE: Lost sound in C2C - sixtyego - 04-08-2021
Hi,
was this fixed yet?
Thanks
RE: Lost sound in C2C - maturesally38k - 04-08-2021
It hadn't been fixed this afternoon, as still cannot hear. Think I might email AW again.
RE: Lost sound in C2C - maturesally38k - 05-08-2021
Mailed AW last night, reply this morning is they are still working on it and no timeframe for when it is likely to be rectified.
RE: Lost sound in C2C - KlassMan - 06-08-2021
hi sally, i messaged their twitter the other day as when i was in cam to cam sessions, no one could hear what i was saying - they said they would investigate.
yesterday afternoon I got a message telling me that it should be resolved.
had a couple of cam to cam sessions last night and the girls said they could hear me again! looks like they've fixed it ?
RE: Lost sound in C2C - maturesally38k - 06-08-2021
Thanks for the information Klassman, it was not fixed when I was on cam around 6.p.m. but all good if they have fixed it now. Will find out later when I do my afternoon session.
RE: Lost sound in C2C - KTC - 09-08-2021
I'm having trouble too. The clients can hear me, but I can't hear them in c2c. It's making me lose custom and it's very annoying.
Has it been resolved for any one else? It was working previously.
RE: Lost sound in C2C - maturesally38k - 09-08-2021
I haven't cammed since Friday, but was still not working for me then. Will find out this afternoon if it has been fixed, I hope so, as am losing customers too. Although I don't really like doing phone on cam, I have done in private for a couple of regulars, but much prefer the sound to be working.
RE: Lost sound in C2C - maturesally38k - 09-08-2021
Well, I did an hour this afternoon and two c2c sessions, but still could not hear, so it has still not been resolved.
RE: Lost sound in C2C - MissSubspace - 11-08-2021
I had issues with audio last night as well as it freezing. It’s not down to my machine or broadband. It’s so frustrating, only did half of what I would usually do.