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Changing profile picture
#1
Hi

I'm trying to change my profile pic and it lets me upload a new one but it's not displaying it. When I view my profile the main pic is just a blank square with a little dot in and the original picture is still displayed underneath it. Also when I click edit the picture that comes up is the new one, not the original one.

Does anyone know what's going on?

Many thanks in advance.
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#2
I have noticed the same thing whenever I have changed my picture. I find it takes a little while, but if you close your browser window then re-open, it has usually changed to the new one. Hope that helps.
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#3
I tried logging off cam and the site and refreshing the page but nothing worked.

Anyone else having this problem?
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#4
Press f5 to refresh x
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#5
I had this a few days ago as well...Maybe AW have decided they want to check pictures before they are uploaded??
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#6
sometimes it takes an hour before it is displayed or longer on occasions.
make sure your picture is within aw criteria size.

hope this helps
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#7
I was having the same problem yesterday of pictures not updating. I could see the old one and if I clicked to enlarge it it would show the new picture. Checked Help Centre and found this:

"If you are viewing your profile and you cannot see the new images, press CTRL R to refresh your view."

Tried that and it worked Smile x
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#8
Hi, its to do with your browsers cache, your browser will download certain images/files to your computer without you knowing for faster browsing, to clear your cache for the page you are looking at press control and r as mentioned above.
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#9
Ah, been having this problem for ages; thank you!
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