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#1
Below is a list of the answers Webmaster has given in response to our Q&A.

1 feature request has been acted on already and the rest put on the "to-do" list.

The UK-UK bank question is also answered below.





> SW Member question:
>
> Can you make a clients credit balance viewable to us while in JCI?


AW> Yes, this has been added to our feature request list. There is a Bal
column already there but it's not relevant. We will look to make this
show their total balance, not just their "currently allocated balance".

>
> iluvjem Question:
>
> Can you make it easier to view customers profiles? i.e if they are in
> Directcam we cant see anything. Would be good if we could just type
> there username in and view there profiles, feedback etc
>


AW> Yes, this has been added to our feature request list. We will add a
Profile... link to the connection list context menu. Will be next JCI
version though so not soon.


> Trinity-Belle Question:
>
> Is there a reason why long standing providers of good repute do not
> get a warning before their profiles are de-activated for minor,
> unintentional infractions of the rules so that they can have an
> opportunity to put it right without losing income?

AW> The reason is that we don't distinguish. We do not monitor activity
and flag users accordingly. Perhaps we should - and offer these people a
different kind of support option too. One to be investigated. Our real
elite members don't seem to run into problem though. The other problem
is, good member or not, most don't seem to action anything until we
deactivate them. We warn, ask nicely etc., but are ignored until their
profile goes offline.


>
> Trinity-Belle Question:
>
> Is it possible to have TS members appear on the "Available Today"
> tab? At the moment it appears to filter on "female" providers only,
> and certainly when you click the "Click here to see more members
> available today" button, only female members are returned. Even if it
> were segregated into tabs like the "Featured" and "Local Escorts"
> sections, that would help. At the moment I get no extra response by
> using "Available Today", so I just don't bother with it.
>


Yes, this is a bit of a functionality gap, we will look at plugging it
with a button in the short term and a better (perhaps tabbed solution) in
the longer term.

>
> Classy_Katy Question:
>
> Are they any closer to resolving the connection issues with justcamit
> and directchat?
>

AW> We are not aware of any such issues. Despite many reports of problems
with DirectChat, all attempts to investigate or prove end up with valid
reasons. We turned on a system to email hosts/clients when their called
failed, to tell them why - and people reported them as spam, so we had to
turn them off. During that time though, no errors were encountered. It
was always "client out of funds" or "phone non-contactable/switched
off/out of range" or voicemail.

AW> DirectCam we are not aware of any issues with connectivity. Read the
help files about how domestic connections are oversubscribed and offer
poor upload bandwidth despite ISP claims and quoted download speeds. Use
speedtest.net to test your connection speed to Los Angeles when
encountering problems.

> Classy_Katy Question:
>
> Is it possible to have a 4 minute period of chat before feedback can
> be left following directchat, the same as with directcam?
>

AW> Yes, this has been changed.


> curlytots Question:
>
> I've had a lot of clients say whilst in DirectCam or DirectIM that
> they get no warning when their credits are going to run out, and they
> would like this feature so they can top up before they get kicked out
> (I know they get notified whilst in DirectChat for example). Could
> this feature be a possibility?
>

AW> They should be getting notified. The buy credits button turns red.

> curlytots Question:
>
> Is there ever likely to a UK Bank Transfer option - I know it was
> perhaps going to introduced this summer, but it wasn't?
>

AW> Yes, we are waiting for some company changes to complete before we set
this up. The development is done.

> iluvjem Question:
>
> Is there any plans to make content more interactive ie ratings and
> comments for videos, pics etc?
>

AW> No, but please make any suggestions via the suggestion box, this is a
good one.

> Classy_Katy Question:
>
> Can permanent ban on justcamit mean permanent ban?
>

AW> It should be. Are you sure it's not a re-registration with a similar
nickname... does the member disappear from your kicked list?

> Classy_Katy Question:
>
> Can we ban members from calling us on directchat?
>

AW> No, but this is now on feature request list.

> Missnaughtyness Question:
>
> What are the rules about no taboo chat?


AW> Anything involving underage or animals is likely to result in
problems.

>
> Trinity-Belle Question:
>
> Can we have more detailed reporting on our statements of which dates
> have been booked for featuring?
>
> At the moment we get something like:
>
> 14/07/2012 14:31 Debit Featured Field Report: 14 Slot(s), Last date
> 14/08/2012 (Batch 23684).
> 14/07/2012 14:37 Debit Featured Field Report: 6 Slot(s), Last date
> 14/08/2012 (Batch 23685).
> 14/07/2012 14:37 Debit Featured Field Report: 6 Slot(s), Last date
> 14/08/2012 (Batch 23687).
>
> (cut and pasted from my statement)
>
> Which is all well and good... but which field reports and on which
> days?
>

AW> Yes, this is in development ATM.


> Trinity-Belle Question:
>
> I'd be really interested to know how many service provider profiles
> are deactivated by AW each day (or week, or month... which ever is
> easier to report on) and what proportion of these are automated bans /
> manually deactivated by AW / Deactivated by the user? From those
> service provider profiles deactivated by AW manually or automatically,
> approximately what proportion are subsequently re-instated? What are
> the most common reasons for de-activation of service provider profiles
> by AW?
>

AW> Indeed, but this is not the sort of information we share with
customers.

> Missnaughtyness Question:
>
> Is it possible to have another shop on aw than just the sex shop for
> people to buy us gifts so we can add other things to our wishlist a
> bit like how amazon do it?
> That way we get what we really want while staying safe with them not
> being able to get our address and aw still make a cut.
>


AW> We could do it so you could add items from the Marketplace - other
member items - but any other external shop system would need to
accept/support our credits, which is unlikely.
UK Office landline number is 02080508019 12midday - 2pm Monday - Friday

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#2
That's fantastic!

Thanks Admin for setting that up... and thanks AW webmaster for taking the time to answer our questions!

Is there going to be an opportunity for some counter responses?
Transsexual working girl in Surrey
See me on AdultWork

Call 07856 061172
Follow @Trinity_Belle on Twitter
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#3
Hi, yes you can post a response here and we can send it back to Webmaster if you wish.

All relative follow up posts will be sent at the same time (next week?) once everyone has had time to read and reply if needed to the answers.
UK Office landline number is 02080508019 12midday - 2pm Monday - Friday

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#4
Ditto Trinity, Thanks both for doing it and taking time to answer.

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#5
(07-08-2012, 14:51)Admin Wrote: > iluvjem Question:
>
> Is there any plans to make content more interactive ie ratings and
> comments for videos, pics etc?
>

AW> No, but please make any suggestions via the suggestion box, this is a
good one.

I have already but will again..

(07-08-2012, 14:51)Admin Wrote: > Classy_Katy Question:
>
> Can permanent ban on justcamit mean permanent ban?
>

AW> It should be. Are you sure it's not a re-registration with a similar
nickname... does the member disappear from your kicked list?

It's not permanent its only 30 days

There are two options one to kick for one hour and the other is 30 days so eventually they come back.

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#6
Just to add, this was a really good idea.

I, like many others, earn my living via Adultwork and I would like to see AW be more involved with us. I'd like to hear more. Updates etc We all work together yet are very very separate from each other.
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#7
Yea, agreed jem.

I totally take on board what they said about a lot of people ignoring comms from AW and not doing anything until their profile gets switched off... but there is another group. There are those of us who would like to work more closely with AW to our mutual benefit.
Transsexual working girl in Surrey
See me on AdultWork

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#8
I can't really add much as not on AW full time, but I think it's a great idea to have these question/answer sessions. Enjoyed reading them and I can only see this as a positive for all concerned.
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#9
Thank you for the answers , such a shame about not being able to add to your wish list outside aw ......how am i ever to get my louboutins? x
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#10
(07-08-2012, 19:30)iluvjem Wrote: It's not permanent its only 30 days

There are two options one to kick for one hour and the other is 30 days so eventually they come back.

Can anyone get a screenshot of this for us so we can include it in the message back please.
UK Office landline number is 02080508019 12midday - 2pm Monday - Friday

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